Contact

How Can We Help Today?

Owned and operated by Peak Warrior Wellness, our team is ready to answer your questions about cold plunges, saunas, and more.

We typically respond within 24 hours
Ways To Connect

Choose Your Preferred Channel

Email
support@peakwarriorwellness.com
Within 24 hours
Phone
775-993-4441
Mon-Fri, 9 AM - 5 PM PST
Live Chat
Chat with our wellness team during business hours
Replies in minutes
Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit typically taking 5 to 8 business days. We offer free shipping on most orders within the Continental U.S. (excludes AK/HI).

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way to your door.

What is your return policy?

We offer 30-day returns on eligible items. If something is not the right fit for your recovery routine, please refer to our Return Policy page for complete details on how to start the process.

Can I exchange a product for a different model?

Exchanges are handled on a case-by-case basis. Contact our team with your order number and the item you are interested in, and we will walk you through the available options.

How do I choose between a cold plunge, infrared sauna, or red light therapy panel?

Each product supports recovery and wellness in a different way. Cold plunges focus on cold exposure, infrared saunas use gentle heat, and red light therapy panels deliver targeted light wavelengths. Our team can help you decide based on your space and goals.

Do massage chairs require professional installation?

Most of our massage chairs are designed for straightforward home setup. Each product page includes assembly details, and our support team is happy to guide you through any questions during setup.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send A Message

Drop Us A Line

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Cold Plunge Questions
Infrared Sauna Questions
Red Light Therapy Questions
Massage Chair Questions
Order or Shipping Support
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM PST
Saturday – Sunday Closed
Our Promise

Our Commitment To You

Timely Responses

Our team aims to reply to every inquiry within 24 hours so you can plan your wellness journey with confidence.

Secure and Private

Your personal information is protected with industry-standard encryption at every step of the process.

Premium Wellness Products

We carry cold plunges, infrared saunas, red light panels, and massage chairs designed for lasting quality.

30-Day Returns

Not the right fit for your recovery routine? Our return policy is designed to keep your purchase worry-free.